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A robot vacuum cleaner E31, a charging base, a remote and AAA batteries, a cleaning brush, 2 side brushes, a water tank with washable mopping pad, a spare washable mopping pad, spare HEPA and sponge, a power adapter for charging base, a magnetic strip, 3M adhesive pads, a user manual, a user guide for KYVOL App and a quick start are included.
Yes, the robot vacuum can be connected to Wi-Fi. You can control the robot vacuum via Kyvol App after Wi-Fi connection.
Kyvol robot vacuum cleaner supports 2.4G Wi-Fi(transmission protocol: 802.11 b/g/n, frequency range: 2.4GHz~2.4835GHz).
Yes, this robot vacuum supports 110V-240V.
The diameter of this robot vacuum is about 13 inches(33cm).
the height of this robot vacuum is 2.8 inches(7cm).
The dust bin is 600ml.
The water tank is 300ml.
The dust bin is inserted the robot vacuum cleaner, and you can press and hold the orange latch down to pull the dust bin out.
This robot vacuum can be fully charged in about 6 hours.
This robot vacuum supports both dry and wet mopping.
This robot vacuum cannot vacuum and mop at the same time. If you wished to mop the floor, you need to pull the dust bin out and insert the water tank into the robot.
When this robot vacuum finishes the cleaning or when the battery is low, it will go back to its station by itself.
Sorry, it won't go back when the dust bin is full, but it will produce a beep sound to remind you to clear the bin.
This robot vacuum doesn't support virtual no-go zones; you can set no-go zones by boundary strips. If you would like to set no-go zones via App, please kindly check our S31 robot vacuum cleaner. It supports selective cleaning and virtual no-go zones.
Please search and download Kyvol APP in App Store for iOS; search and download Kyvol APP in GooglePlay App Store for Android, then the APP will lead you to the map control.
Yes, it takes some time, but it will clean each room and edges.
It can escape if there is a small amount of wire or cable.
Yes, this robot vacuum can climb up to the carpet/floor mats, and keep working. It will automatically increase the suction power when it is on carpet.
This robot vacuum has advanced cliff sensors and the floors with a very dark color or black pattern could not interfere with it.
When you use the mopping feature, you need to use the magnetic boundary strips (included) in front of your carpet to set No-Go areas.
A little amount of water won't damage the robot, it will keep working. But if water flows over the wheel and gets in the robot, that will cause the robot broken.
Sorry, we do not recommend you to add vinegar or any cleanser lotion to the water tank. It may damage the mopping function.
This robot vacuum does not work with Apple Homkit, but it is compatible with Alexa and Google Assistant.
We suggest using the Kyvol App to schedule, which is much easier for you to set the time you want it to clean. If you use the remote control to set the schedule, it will run automatically at that time every day.
Yes, this robot vacuum has great suction power to pick up cat litter and pet hairs.
This robot vacuum has drop sensors, so there is no need to worry about it falling off stairs.
This robot vacuum has a large 600ml dust bin to hold more dust and dirt. Dust bin is washable and it is easy to take out the residual dust to clean.
It is better emptied twice a week.
Please note that HEPA cannot be washed with water but sponge can be washed with water.
You can set up to 7 schedules via Kyvol App.
There is no limitation on the number of App accounts.
This robot vacuum comes with a 18-month warranty. You can enjoy an extra 6-month warranty after registering your product from our official website.
The battery can be replaced, but usually we don't suggest doing it because it may damage the robot.
1. Make sure you have switched on the Power Switch on the bottom of the robot and the robot has enough power.
2. Check if the Wi-Fi status indicator on the robot lights up and flashes quickly.
3. Please check the network connection status before connection and make sure you have paid your network fee in time.
4. When connecting, please make sure the robot, your phone and your router are close enough.
5. This robot only supports 2.4GHz networks, not 5GHz networks. If you have a router with dual frequency, please make sure you select the 2.4GHz frequency.
6. It's not recommended using the public WiFi networks, such as the WiFi network of apartment complex, subway, airport, hotel.
7. Do not use VPN or proxy servers for your WiFi network.
8. This robot does not support networks requiring authentication via web pages.
9. This robot does not support routers with hidden WiFi names. The WiFi name must be visible and recognizable by the phone.
10. It is recommended to use a combination of English letters and numbers for the WiFi name and password, not to use special characters to avoid failures caused by different input methods.
11. Please turn on location service/GPS on your phone and all the permissions required by KYVOL App.
step1. Install the AAA batteries into the remote. The default time is 12:00AM. Make sure the remote control is pointed at the robot vacuum when using.
step2. Time setup: Press the time setup button, and the time icon on the remote control display will flash. Time setup must be consistent with the local time. A beep from the robot vacuum indicates the successful setting.
step3. Cleaning schedule setup: Press the schedule setup button, and the HOUR&MINUTE icons on the remote control display will flash in order. You can only select from options of 15, 30, 45 and 00 when setting MINUTE. Make sure the option of AM/PM is set correctly. A beep from the robot vacuum indicates the successful setting.
step4. Schedule cancellation: Long press the schedule setup button for 3s, and two beeps from the robot vacuum indicate the successful setting. The schedule icon on the remote control display will be off.
Check if the charging contacts at the bottom of the robot vacuum and those of the charging base are dirty; if yes, wipe them with a cloth.
If you need any further assistance, please feel free to contact us at firstname.lastname@example.org
15:30-24:00 UTC, Mon. to Fri.
Contact us (English Only)